Gamestop remove intencionalmente os cupões onlive da versão PC do Deus ex: Human Revolution

Citação :

Hey, remember the free Deus Ex: Human Revolution OnLive code that comes with the retail PC version? If you bought your copy at GameStop, chances are you didn't get the code. It turns out that the retailer decided not to participate in the promotion ... by force.

GameSpy is reporting that GameStop employees received notice yesterday that they were to open new PC copies of Deus Ex and remove the free OnLive token. To repeat: GameStop employees were told to open new copies and remove contents intended to be sold with the game.

A GameStop representative confirmed to GameSpy that the company is removing the tokens, saying, "Square Enix packed the competitor's coupon with our DXHR product without our prior knowledge and we did pull and discard these coupons." Indeed, some of our own commenters claiming to be GameStop employees said the same thing in our post revealing the OnLive promotion yesterday.

Joystiq is currently investigating the issue, including the possible legal implications of tampering with a product and selling it as new.

Update: GameStop has issued an official statement on its Facebook page. We've also turned to our go-to legal guru, Mark Methenitis, for his comments. Find both after the break.

[Image: GameSpy]

GameStop statement:
Regarding the Deus Ex: Human Revolution OnLive Codes: We don't make a habit of promoting competitive services without a formal partnership. Square Enix packed the competitor's coupon with our DXHR product without our prior knowledge and we did pull these coupons. While the new products may be opened, we fully guarantee the condition of the discs to be new. If you find this to not be the case, please contact the store where the game was purchased and they will further assist.


According to Methenitis, GameStop's actions were "probably legal." The packaging of the PC version of Deus Ex: Human Revolution makes no mention of the OnLive promotion and, as such, GameStop can't be accused of false advertising or deceptive trade practices. "From the consumer angle," said Methenitis, "there's not much."

The corporate angle, on the other hand, could be a different matter. If there was an agreement between Square and GameStop prohibiting such a promotion, GameStop could be "completely justified" in its action. Absent of such an agreement, "OnLive and or Square may have a claim against GameStop for tortious interference or something else based on the activity." That said, without any details as to the distribution agreement, the legal implications of GameStop's actions remain murky.

Regardless of any legal repercussions, the court of public opinion certainly isn't looking kindly on the retailer.

Políticas como estas são inconcebíveis, violando os direitos do consumidor. Vender um produto novo sem o selo de integridade deve ser punido por lei na minha opinião.

Nunca adquiri um jogo em nenhuma cadeia de lojas de videojogos, seja na game ou na gamestop. O serviço sempre foi péssimo, assim como os preços praticados. Esta notícia foi prego definitivo no caixão.

Uma pergunta: e os códigos PSN e Xbox live? Que eu saiba, tanto a sony como a Microsoft disponibilizam jogos para download digital...

Update

A gamestop apercebeu-se que meteu o pé na argola, agora oferece cartões de 50 dólares...

Citação :

"Dear GameStop customer,

Earlier this week, GameStop removed a competitor's coupon from standard edition PC versions of Deus Ex: Human Revolution, a recent release by Square Enix. We were not aware that the product box would contain this competitor's offer. We regret the events surrounding this title release and that our customers were put in the middle of this issue between GameStop and Square Enix, the publisher of this game. And for this, we are truly sorry.

For your inconvenience, we would like to offer you a free $50 GameStop gift card and a Buy 2 Get 1 Free pre-owned purchase. We want to earn back your trust and confidence in the GameStop experience. Please bring in this email and your store receipt or order confirmation from GameStop.com and present it to a Game Advisor.

Sincerely,
Paul Raines
CEO, GameStop"

Citação :

GameStop is offering a "$50 GameStop gift card and a Buy 2 Get 1 Free pre-owned purchase" offer to those who bought the standard PC version of Deus Ex: Human Revolution from the mega retailer. After what the company pulled over the past few days, including the OnLive coupons from PC boxes of Deus Ex: Human Revolution and eventually the entire game itself, we hope it's not pulling our leg now, too.

GameStop associates also just received this email, so please practice a bit of augmented patience, as they catch up with the speed of the internet and await procedures from corporate. Anyone who ordered the PC version of Human Revolution through GameStop simply needs to bring in the email and their store receipt or order confirmation for their consolation prizes.

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